Shop Description

Connector Type / Standard: all protcols available
Maximum Power: 7kW/22kW
Rated Current: 32A
Voltage Range / Input Voltage: 220V/440V
Output: AC
Operating Temperature: -30°C to +50°C
Cable Length: 5m
Cable Material: TPU
Certifications: TUV, CE,CB, ROHS
Net Weight: 5 kg
Warranty: 1 Year

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Shipping & Returns

1) Shipping & Delivery

Delivery Time (Cairo, Giza & Alexandria): 1-2 working days
Delivery Time (Other Governorates): 2–4 working days
Order Processing Time: Within 24 hours (working days only)
Shipping Fees: Calculated at checkout based on location
Order Tracking: Tracking details are provided once the order is shipped

2) Returns & Exchanges

Return Period: Within 14 days of delivery
Return Condition: Product must be unused, not installed, and in original packaging with all accessories
Non-Returnable Items: Installed, used, damaged due to misuse, clearance or special-order products
Defective or Wrong Items: Eligible for replacement or full refund, including shipping
Return Shipping Fees:

Customer pays if the reason is a change of mind
Plugy EV covers if the product is defective or incorrect

Refund Process: Processed within 3–7 working days after inspection
Refund Method: Same payment method or bank transfer

⚠ Important Notice

Installation Requirement: Must be installed by a qualified electrician or certified technician
Warranty Condition: Warranty is void if installed incorrectly or used improperly